Job Description
• Responding promptly to customer enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Qualification Required & Experience
• HND minimum
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
Location: Accra
How To Apply For The Job
All C.V. ‘s should be sent via:
bestwaycorporationgh@gmail.com indicating the position as the subject of the e- mail.
Closing Date: 22 May, 2024